Everything you need to know
about Clara Assistant

You copy and paste a line of code on your website. Compatible with WordPress, Shopify, Wix and any custom website. You don't need technical knowledge. The entire process takes less than 5 minutes.

The URL of your website or your rates and FAQs files in text format. Clara processes them in minutes. Works with Word, Excel or plain text. Images or scanned PDFs do not work.

Activation is immediate upon completing the payment. If you have your information prepared in text format, in less than an hour Clara can already be serving your clients.

No. The dashboard is designed to be configured without technical knowledge. The web installation is a copy-paste of one line of code.

Yes. Clara can serve in Basque and Catalan with a native knowledge base, as well as Spanish, English, French, German and Portuguese.

Clara detects the language in which the client writes to you and responds in that same language, as long as it is included in your plan.

Yes. You can add or change languages ​​from the dashboard. The changes are applied in the next cycle. Check the prices in the pricing page.

Yes. The data is physically hosted in the European Union. Each client operates in independent accounts and their data remains isolated, under client data sovereignty and strict compliance with European legislation.

Clara is designed to respond to informational inquiries about services, schedules and rates — it does not process or store clinical data. For situations in which legal requirements require it, there is the possibility of formalizing a data processing agreement (DPA, art. 28 RGPD).

No. The information you set up in Clara is exclusively yours and is used only to respond to your customers. Customer data and conversations are not used to train or train any model.

The base plan includes 1,500 chat conversations and 450 speech synthesis per month. You will receive notices at 70%, 85% and 100% of consumption. If you exceed them, you can add 250 conversations for €9.95/month.

No. Clara responds exclusively with the information you have provided. If it does not have the answer, it collects the customer's data and notifies you by email with the history of the conversation.

When Clara detects a query that requires human attention, she collects the customer's data and sends you an email with the complete context. You can configure the referral email address from the dashboard.

No. Clara is designed for freelancers and SMEs, with public pricing and self-service signup. The base plan starts at €49.95/month and you can activate it without a custom proposal or a long sales process.

Yes. Clara is available to freelancers and SMEs from €49.95/month. Standard plans cover between 200 and 5,000 monthly queries and, for higher needs, custom plans can be arranged. Clara is not white-label: it is a proprietary platform with real multi-tenant isolation per client.

Less than 5 minutes to install the widget and activate the account. Initial setup is also quick because Clara works with a code snippet and the content you already have on your website.

The base plan is €49.95/month (without VAT) for 1 language with 1,500 conversations. Consult all the sections in the pricing page.

2,000 conversations per month cost €59.90/month with 1 language: €49.95 from the base plan + €9.95 for the extra 250-conversation pack. If you need 2 languages instead, the corresponding plan costs €59.95/month with 1,500 conversations.

There is no free trial, but there is a money-back guarantee during the first 30 days. If before the end of the first month it does not meet your expectations, we will refund the full amount.

Yes. No permanence or penalties. You cancel from the dashboard with one click. If you cancel during the first month, the money-back guarantee applies.

No. Immediate activation upon completing the payment. No setup cost or additional implementation period.