Clara Assistant

Frequently asked questions

Installation, privacy, billing, knowledge base and day-to-day use.

Frequently asked questions

Installation, privacy, billing, knowledge base and day-to-day use.

Can Clara work with my website and my documents?

Yes. Clara can learn from your website, PDFs, Word, Excel, FAQs and knowledge base files that you upload from the dashboard.

Does Clara use my data to train any model?

No. Customer data and conversations are not used to train any model. Each customer keeps an isolated operating environment.

Can I update information later?

Yes. You can remove outdated knowledge and upload a new version so Clara answers with updated information.

What happens when a conversation needs a person?

Clara escalates the case by email with the relevant context so your team can take over.

Ready to put Clara to work?

Start with the standard plan, add languages when you need them and keep control from your dashboard.

Start now